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Outage in Kushki

Intermitencia Transfer Out Itau Processor (CL)

Resolved Minor
July 13, 2025 - Started 10 months ago - Lasted about 2 hours
Official incident page

Incident Report

Se evidencia un aumento de declinaciones comparado con el histórico. Se procedió a escalar el incidente con el procesador para conocer más detalles de este comportamiento inusual.

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RESOLVED 10 months ago - at 07/13/2025 06:25AM

Se ha mantenido en monitoreo y se valida estabilidad a nivel transaccional para Transfer Out Banco chile desde aproximadamente las [01h00] am (GMT-5). Adicionalmente los monitores relacionados a la intermitencia se encuentran estables, razón por la cual se procede con el cierre del presente caso, sin embargo se mantendrá en monitoreo y cualquier novedad estaremos informando.

INVESTIGATING 10 months ago - at 07/13/2025 04:50AM

Se evidencia un aumento de declinaciones comparado con el histórico. Se procedió a escalar el incidente con el procesador para conocer más detalles de este comportamiento inusual.

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