Outage in Kushki

Intermitencia Transfer Processor ACH(PSE) (CO) - Banco BBVA COLOMBIA S.A.

Resolved Minor
July 14, 2025 - Started about 3 hours ago - Lasted about 2 hours
Official incident page

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Outage Details

Se observa incremento de rechazos para la entidad Banco BBVA COLOMBIA S.A. por el causal “NOT_AUTHORIZED”. Se escala el caso con el procesador para validar mayor detalle.
Components affected
Kushki ACH (CO)
Latest Updates ( sorted recent to last )
RESOLVED about 2 hours ago - at 07/14/2025 05:15PM

Se ha mantenido en monitoreo y se valida estabilidad a nivel transaccional para Banco BBVA desde aproximadamente las 12:04 (GMT-5). Adicionalmente los monitores relacionados a la intermitencia se encuentran estables, razón por la cual se procede con el cierre del presente caso, sin embargo se mantendrá en monitoreo y cualquier novedad estaremos informando.

INVESTIGATING about 3 hours ago - at 07/14/2025 03:36PM

Se observa incremento de rechazos para la entidad Banco BBVA COLOMBIA S.A. por el causal “NOT_AUTHORIZED”. Se escala el caso con el procesador para validar mayor detalle.

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