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Outage in Kushki

Intermitencia Transfer Processor ACH(PSE) (CO) - Banco Nequi

Resolved Minor
July 26, 2025 - Started 9 months ago - Lasted about 1 hour
Official incident page

Incident Report

Se evidencia ingreso de transacciones declinadas por mensaje de error NOT_AUTHORIZED y T006 , se procede a realizar el escalamiento con el procesador. Nos mantenemos en monitoreo y cualquier novedad se informará de manera oportuna.
Components affected
Kushki ACH (CO)

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Latest Updates ( sorted recent to last )
RESOLVED 9 months ago - at 07/26/2025 11:12PM

Se observa estabilidad en la TA con la entidad financiera desde las 17:30 pm (GMT-5), de parte del procesador no se tiene respuesta sin embargo nuestros monitores permanecen estables por lo que damos por cerrado el incidente

INVESTIGATING 9 months ago - at 07/26/2025 10:24PM

Se evidencia ingreso de transacciones declinadas por mensaje de error NOT_AUTHORIZED y T006 , se procede a realizar el escalamiento con el procesador. Nos mantenemos en monitoreo y cualquier novedad se informará de manera oportuna.

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