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Outage in Kushki

Intermitencia Transfer Processor ACH(PSE) (CO) - BANCOLOMBIA

Resolved Minor
August 05, 2025 - Started 9 months ago - Lasted about 2 hours
Official incident page

Incident Report

Se evidencia un aumento del porcentaje de rechazos para ACH (CO) con Bancolombia, Se procedió a escalar la novedad al procesador De nuestro lado nos mantenemos en monitoreo y cualquier novedad se comunicará oportunamente.
Components affected
Kushki ACH (CO)

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RESOLVED 9 months ago - at 08/05/2025 07:32AM

Se mantuvo en monitoreo y se valida estabilidad desde la 1:15 am para Bancolombia, de parte del procesador no se tiene respuesta sin embargo nuestros monitores permanecen estables por lo que damos por cerrado el incidente.

INVESTIGATING 9 months ago - at 08/05/2025 05:26AM

Se evidencia un aumento del porcentaje de rechazos para ACH (CO) con Bancolombia, Se procedió a escalar la novedad al procesador
De nuestro lado nos mantenemos en monitoreo y cualquier novedad se comunicará oportunamente.

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