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Outage in Kushki

Intermitencia en Procesamiento de Card - Credimatic (EC)

Resolved Minor
August 23, 2025 - Started 8 months ago - Lasted about 1 hour
Official incident page

Incident Report

Se observan rechazos por “Procesador Inalcanzable”, se escaló con Credimatic en indican que “Al momento el procesador NUEK está teniendo una intermitencia en su servicio”. Nos mantenemos en monitoreo y cualquier novedad será informada de manera oportuna.
Components affected
Kushki Credimatic (EC)

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RESOLVED 8 months ago - at 08/23/2025 11:17AM

Se confirma estabilidad en el flujo transaccional. Se procede con el cierre del presente caso.

IDENTIFIED 8 months ago - at 08/23/2025 10:40AM

We are continuing to work on a fix for this issue.

IDENTIFIED 8 months ago - at 08/23/2025 10:40AM

Se observan rechazos por “Procesador Inalcanzable”, se escaló con Credimatic en indican que “Al momento el procesador NUEK está teniendo una intermitencia en su servicio”. Nos mantenemos en monitoreo y cualquier novedad será informada de manera oportuna.

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