Outage in Kushki

Intermitencia Card Processor Transbank (CL)

Resolved Minor
August 31, 2025 - Started about 6 hours ago - Lasted 32 minutes
Official incident page

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Outage Details

Se observa un aumento de rechazos por Ocurrió un error en el procesador por lo que se procede a escalar la incidencia al procesador . Nos mantenemos en monitoreo hasta evidenciar estabilidad y cualquier novedad será informada de manera oportuna.
Components affected
Kushki Transbank (CH)
Latest Updates ( sorted recent to last )
RESOLVED about 5 hours ago - at 08/31/2025 09:51AM

Estado Actual: Se observa estabilidad en el ingreso de transacciones aprobadas para Transbank acorde al histórico, por lo que damos por cerrado el incidente.

INVESTIGATING about 6 hours ago - at 08/31/2025 09:28AM

Se observa un aumento de rechazos por Ocurrió un error en el procesador por lo que se procede a escalar la incidencia al procesador .
Nos mantenemos en monitoreo hasta evidenciar estabilidad y cualquier novedad será informada de manera oportuna.

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