Outage in Kushki

Intermitencia Card Processor KUSHKI ACQ(CO) - BANCOLOMBIA S.A.- NEQUI

Resolved Minor
September 09, 2025 - Started about 10 hours ago - Lasted about 2 hours
Official incident page

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Outage Details

Se verifica ingreso total de rechazos por “System malfunction.“, se procede al escalamiento respectivo Nos mantenemos en monitoreo y cualquier novedad se comunicará oportunamente
Latest Updates ( sorted recent to last )
RESOLVED about 9 hours ago - at 09/09/2025 12:29AM

Se observa estabilidad en el flujo de transacciones aprobadas con la entidad, las declinaciones por “System malfunction“se detuvieron a las 19:13 (GMT-5).
De nuestro lado damos por cerrado el incidente, nos mantenemos en monitoreo y cualquier novedad se comunicará oportunamente

INVESTIGATING about 10 hours ago - at 09/08/2025 11:00PM

Se verifica ingreso total de rechazos por “System malfunction.“, se procede al escalamiento respectivo
Nos mantenemos en monitoreo y cualquier novedad se comunicará oportunamente

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