Outage in Kushki

Intermitencia Card Processor Credimatic (EC) - BANCO PICHINCHA C.A.

Resolved Minor

September 26, 2025 - Started 6 months ago - Lasted 36 minutes
Official incident page

Incident Report

Se observa un alto porcentaje de ingreso de transacciones declinadas por “Excede limite de transacciones de la actividad“. Se procede al escalamiento respectivo Nos mantenemos en monitoreo y cualquier novedad se informará de manera oportuna.

Components affected

Kushki Credimatic (EC)

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Latest Updates ( sorted recent to last )

RESOLVED 6 months ago - at 09/26/2025 12:19PM

Se observa estabilidad en el ingreso de trxs aprobadas para Credimatic acorde al histórico, de nuestro lado se cierra el incidente
Nos mantenemos en monitoreo y cualquier novedad se informará de manera oportuna.

INVESTIGATING 6 months ago - at 09/26/2025 12:04PM

Se observa un alto porcentaje de ingreso de transacciones declinadas por “Excede limite de transacciones de la actividad“. Se procede al escalamiento respectivo
Nos mantenemos en monitoreo y cualquier novedad se informará de manera oportuna.

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