Outage in Kushki

Intermitencia Transfer Processor ACH(PSE) (CO) - BANCO AV VILLAS

Resolved Minor
October 25, 2025 - Started about 12 hours ago - Lasted about 3 hours
Official incident page

Incident Report

Se evidencia un incremento de rechazos para la entidad financiera BANCO AV VILLAS - ACH (PSE) en su mayoría por “NOT_AUTHORIZED”, se está gestionando con el procesador para conocer más detalles de la intermitencia. Se mantiene en monitoreo y cualquier novedad estaremos informando oportunamente.
Components affected
Kushki ACH (CO)

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Latest Updates ( sorted recent to last )
RESOLVED about 10 hours ago - at 10/25/2025 07:48AM

Se observa un comportamiento transaccional normal con ACH (CO) para la entidad financiera. Damos por cerrado el incidente.

INVESTIGATING about 12 hours ago - at 10/25/2025 05:02AM

Se evidencia un incremento de rechazos para la entidad financiera BANCO AV VILLAS - ACH (PSE) en su mayoría por “NOT_AUTHORIZED”, se está gestionando con el procesador para conocer más detalles de la intermitencia.
Se mantiene en monitoreo y cualquier novedad estaremos informando oportunamente.

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