Outage in Kushki

Intermitencia Card Processor Credimatic (EC)

Resolved Minor
October 25, 2025 - Started about 4 hours ago - Lasted about 1 hour
Official incident page

Incident Report

Se observa un aumento de rechazos de transacciones para el procesador Credimatic (EC) por “Procesador inalcanzable”. Se procedió a escalar la novedad al procesador. Nos mantenemos en monitoreo y cualquier novedad se informará de manera oportuna.
Components affected
Kushki Credimatic (EC)

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Latest Updates ( sorted recent to last )
RESOLVED about 4 hours ago - at 10/25/2025 07:58PM

Se observa que el ingreso de transacciones para el procesador Credimatic (EC) por “Procesador inalcanzable” se detuvieron a las 14:39 (GMT-5) Se verifica estabilidad y se da por cerrado el incidente
Nos mantenemos en monitoreo y cualquier novedad se informará de manera oportuna.

INVESTIGATING about 4 hours ago - at 10/25/2025 07:09PM

Se observa un aumento de rechazos de transacciones para el procesador Credimatic (EC) por “Procesador inalcanzable”. Se procedió a escalar la novedad al procesador.
Nos mantenemos en monitoreo y cualquier novedad se informará de manera oportuna.

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