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Outage in Kushki

Intermitencia Transfer Processor ACH(PSE) (CO) - Banco Popular

Resolved Minor
November 17, 2025 - Started 6 months ago - Lasted about 2 hours
Official incident page

Incident Report

Se observa un total rechazos de trx por NOT AUTHORIZED para Banco Popular con ACH, estamos escalando el caso con el procesador para validar mayor detalle. De nuestra parte nos mantenemos en monitoreo y cualquier novedad se informará de manera oportuna.
Components affected
Kushki ACH (CO)

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RESOLVED 6 months ago - at 11/17/2025 05:00PM

Se observa que desde las 11:30 am (GMT-5) se valida una estabilidad para la entidad financiera por lo que se procede con el cierre del incidente.

De nuestra parte nos mantenemos en monitoreo y cualquier novedad se informará de manera oportuna.

INVESTIGATING 6 months ago - at 11/17/2025 04:31PM

Se observa un total rechazos de trx por NOT AUTHORIZED para Banco Popular con ACH, estamos escalando el caso con el procesador para validar mayor detalle.

De nuestra parte nos mantenemos en monitoreo y cualquier novedad se informará de manera oportuna.

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