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Outage in Kushki

Intermitencia Transfer Processor ACH(PSE) (CO) - Banco Popular

Resolved Minor
November 24, 2025 - Started 4 months ago - Lasted about 4 hours
Official incident page

Incident Report

Se observa aumento de rechazos con la entidad Banco Popular. se procedió a escalar con el procesador. Nos mantenemos en monitoreo y cualquier novedad se informará de manera oportuna.
Components affected
Kushki ACH (CO)

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Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 11/24/2025 11:50PM

Se observa estabilidad con la entidad Banco Popular acorde al histórico. Se procede a cerrar la novedad
Nos mantenemos en monitoreo y cualquier novedad se informará de manera oportuna.

INVESTIGATING 4 months ago - at 11/24/2025 07:50PM

Se observa aumento de rechazos con la entidad Banco Popular. se procedió a escalar con el procesador.
Nos mantenemos en monitoreo y cualquier novedad se informará de manera oportuna.

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