Outage in Kushki

Intermitencia Transfer Processor ACH (PSE) - Banco Bancoomeva

Resolved Minor

November 26, 2025 - Started 4 months ago - Lasted about 3 hours
Official incident page

Incident Report

Se ha mantenido en monitoreo y se valida nuevamente incremento de rechazos por el causal “FAILED” para el Banco Bancoomeva. De nuestra parte se procedió a reportar al procesador para su revisión. Nos mantenemos en monitoreo y cualquier novedad se informará de manera oportuna.

Components affected

Kushki ACH (CO)

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Latest Updates ( sorted recent to last )

RESOLVED 4 months ago - at 11/26/2025 05:12PM

Se observa un comportamiento transaccional normal acorde al histórico para ACH (CO) con la entidad. Damos por cerrada la novedad.

INVESTIGATING 4 months ago - at 11/26/2025 02:19PM

Se ha mantenido en monitoreo y se valida nuevamente incremento de rechazos por el causal “FAILED” para el Banco Bancoomeva. De nuestra parte se procedió a reportar al procesador para su revisión.
Nos mantenemos en monitoreo y cualquier novedad se informará de manera oportuna.

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