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Outage in Kushki

Intermitencia Card Processor Credibanco (CO)

Resolved Minor
December 02, 2025 - Started 5 months ago - Lasted 37 minutes
Official incident page

Incident Report

Se observa un alto porcentaje de rechazo por “Procesador inalcanzable” para Credibanco (EC), se procede a validar con el procesador Nos mantenemos en monitoreo y cualquier novedad será reportada de manera oportuna.
Components affected
Kushki Credibanco (COL)

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RESOLVED 5 months ago - at 12/02/2025 08:43PM

Se evidencia ingresos de transacciones aprobadas desde las 15:12 GMT-5, de parte del procesador informan que se encuentra validando el caso sin embargo al momento se evidencia estabilidad y nuestro monitores permanecen estables por lo que damos por cerrado el incidente.

INVESTIGATING 5 months ago - at 12/02/2025 08:18PM

Se observa un alto porcentaje de rechazo por “Procesador inalcanzable” para Credibanco (EC), se procede a validar con el procesador
Nos mantenemos en monitoreo y cualquier novedad será reportada de manera oportuna.

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