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Outage in Kushki

Intermitencia Transfer Processor ACH(PSE) (CO)

Resolved Minor
December 07, 2025 - Started 5 months ago - Lasted about 1 hour
Official incident page

Incident Report

Se observa un alto porcentaje de rechazos con ACH por T006. Se procede a escalar la novedad con el procesador Nos mantenemos en monitoreo y cualquier novedad se informará de manera oportuna.
Components affected
Kushki ACH (CO)

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RESOLVED 5 months ago - at 12/08/2025 04:21AM

Se observa estabilidad en la TA con ACH desde las 22:40, con rangos de rechazos totales de 22:00 a 22:12 y de 22:35 a 22:40 no se tiene respuesta del procesador sin embargo nuestros monitores permanecen estables por lo que de nuestro lado se finaliza el incidente y nos mantenemos en monitoreo en caso vuelva a presentarse la novedad.

INVESTIGATING 5 months ago - at 12/08/2025 03:18AM

Se observa un alto porcentaje de rechazos con ACH por T006. Se procede a escalar la novedad con el procesador
Nos mantenemos en monitoreo y cualquier novedad se informará de manera oportuna.

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