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Outage in Kushki

Intermitencia Transfer Processor ETPay (CL) - Banco Falabella

Resolved Minor
January 14, 2026 - Started 4 months ago - Lasted about 1 hour
Official incident page

Incident Report

Se valida un corte transaccional para el Banco Falabella. Se escala el caso al procesador para sus respectivas validaciones. Se mantiene en monitoreo y cualquier novedad se informará de manera oportuna.
Components affected
Kushki ETPay (CH)

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RESOLVED 4 months ago - at 01/14/2026 11:45PM

Se ha mantenido en monitoreo y se valida ingreso de transacciones para el emisor Falabella desde aproximadamente las 17:45 pm (GMT-5). Adicionalmente los monitores relacionados a la intermitencia se encuentran estables, razón por la cual se procede con el cierre del presente caso.

INVESTIGATING 4 months ago - at 01/14/2026 10:43PM

Se valida un corte transaccional para el Banco Falabella. Se escala el caso al procesador para sus respectivas validaciones.

Se mantiene en monitoreo y cualquier novedad se informará de manera oportuna.

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