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Outage in Kushki

Intermitencia Transfer Processor ACH/PSE (CO) - Banco de Bogotá

Resolved Minor
January 19, 2026 - Started 3 months ago - Lasted about 4 hours
Official incident page

Incident Report

Se valida incremento de rechazos por el causal “NOT AUTHORIZED" para el emisor. Se escaló el caso al procesador para sus respectivas validaciones.
Components affected
Kushki ACH (CO)

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RESOLVED 3 months ago - at 01/20/2026 08:36AM

Se ha mantenido en monitoreo y se valida estabilidad a nivel transaccional para el emisor Banco de Bogotá desde aproximadamente las 03:00 am (GMT-5). Adicionalmente los monitores relacionados a la intermitencia se encuentran estables, razón por la cual se procede con el cierre del presente caso.

INVESTIGATING 3 months ago - at 01/20/2026 04:23AM

Se valida incremento de rechazos por el causal “NOT AUTHORIZED" para el emisor. Se escaló el caso al procesador para sus respectivas validaciones.

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