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Outage in Kushki

Intermitencia Transfer Processor ETPay (CL) - Banco Falabella

Resolved Minor
February 06, 2026 - Started about 1 month ago - Lasted about 10 hours
Official incident page

Incident Report

Se evidencia ingreso de transacciones declinadas por mensaje de error Banco no disponible, se procede a realizar el escalamiento con el procesador. Se mantiene en monitoreo y cualquier novedad se informará de manera oportuna.
Components affected
Kushki ETPay (CH)

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Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 02/07/2026 07:11AM

Se observa estabilidad acorde al histórico para la entidad Banco Falabella por lo que se da por finalizado el incidente.
Nos mantenemos en monitoreo y cualquier novedad se informará de manera oportuna.

IDENTIFIED about 1 month ago - at 02/06/2026 09:23PM

Se evidencia ingreso de transacciones declinadas por mensaje de error Banco no disponible, se procede a realizar el escalamiento con el procesador.

Se mantiene en monitoreo y cualquier novedad se informará de manera oportuna.

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