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Outage in Kushki

Intermitencia Transfer Processor ACH(PSE) (CO) - BANCO CAJA SOCIAL

Resolved Minor
February 09, 2026 - Started 3 months ago - Lasted about 2 hours
Official incident page

Incident Report

Se observan ingreso total de transacciones rechazadas para ACH (CO) con el emisor por el causal “NOT_AUTHORIZED”; Se procedió a escalar el caso al procesador para validar mayor detalle. Se mantiene en monitoreo y cualquier novedad se comunicará oportunamente.
Components affected
Kushki ACH (CO)

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RESOLVED 3 months ago - at 02/09/2026 07:44PM

Se observa estabilidad acorde al histórico para ACH (CO) con el emisor, por lo que se da por finalizado el incidente.
Se mantiene en monitoreo y cualquier novedad se comunicará oportunamente.

INVESTIGATING 3 months ago - at 02/09/2026 06:18PM

Se observan ingreso total de transacciones rechazadas para ACH (CO) con el emisor por el causal “NOT_AUTHORIZED”; Se procedió a escalar el caso al procesador para validar mayor detalle.
Se mantiene en monitoreo y cualquier novedad se comunicará oportunamente.

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