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Outage in Kushki

ntermitencia Transfer Processor ACH/PSE (CO) - Bancolombia

Resolved Minor
February 11, 2026 - Started 3 months ago - Lasted about 1 hour
Official incident page

Incident Report

Se valida incremento de rechazos por el causal “NOT AUTHORIZED" para el emisor. Se escaló el caso al procesador para sus respectivas validaciones. Se mantiene en monitoreo
Components affected
Kushki ACH (CO)

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RESOLVED 3 months ago - at 02/12/2026 05:23AM

Se evidencia nuevamente estabilidad en el flujo transaccional para el banco Bancolombia. Adicionalmente los monitores relacionados a la intermitencia se encuentran estables, razón por la cual se procede con el cierre del presente caso.

INVESTIGATING 3 months ago - at 02/12/2026 04:51AM

Se valida incremento de rechazos por el causal “NOT AUTHORIZED" para el emisor. Se escaló el caso al procesador para sus respectivas validaciones.
Se mantiene en monitoreo

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