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Outage in Kushki

Intermitencia Transfer Processor ACH/PSE (CO) - Occidente

Resolved Minor
February 12, 2026 - Started 3 months ago - Lasted about 1 hour
Official incident page

Incident Report

Se valida incremento de rechazos por el causal “NOT AUTHORIZED" para el emisor. Se escaló el caso al procesador para sus respectivas validaciones.
Components affected
Kushki ACH (CO)

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RESOLVED 3 months ago - at 02/12/2026 06:51PM

Se evidencia nuevamente estabilidad en el flujo transaccional para el banco Occidente. Adicionalmente los monitores relacionados a la intermitencia se encuentran estables, razón por la cual se procede con el cierre del presente caso.

INVESTIGATING 3 months ago - at 02/12/2026 05:52PM

Se valida incremento de rechazos por el causal “NOT AUTHORIZED" para el emisor. Se escaló el caso al procesador para sus respectivas validaciones.

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