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Outage in Kushki

Intermitencia Transfer Processor ACH/PSE (CO) - Banco Nequi

Resolved Minor
March 10, 2026 - Started about 2 months ago - Lasted about 5 hours
Official incident page

Incident Report

Se evidencia un incremento de rechazos por NOT_AUTHORIZED para Banco Nequi. Se escaló con el procesador para saber más detalles. Se mantiene en monitoreo y cualquier novedad se estará informando.
Components affected
Kushki ACH (CO)

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RESOLVED about 2 months ago - at 03/10/2026 11:27PM

Se observa estabilidad en el flujo transaccional con la entidad. Se da por cerrada la novedad.

INVESTIGATING about 2 months ago - at 03/10/2026 06:52PM

Se evidencia un incremento de rechazos por NOT_AUTHORIZED para Banco Nequi. Se escaló con el procesador para saber más detalles. Se mantiene en monitoreo y cualquier novedad se estará informando.

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