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Outage in Kushki

Intermitencia Transfer Processor ACH/PSE (CO) - Banco Popular

Resolved Minor
April 06, 2026 - Started 26 days ago - Lasted about 3 hours
Official incident page

Incident Report

Se valida aumento de rechazos para Banco Popular, el procesador indica que la entidad se encuentra realizando validaciones internas sobre su infraestructura. Cualquier novedad sobre el restablecimiento del servicio será informada de inmediato.
Components affected
Kushki ACH (CO)

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RESOLVED 26 days ago - at 04/07/2026 12:05AM

Se valida estabilidad de flujo para Banco Popular acorde al histórico, por lo que se da por cerrado el incidente.
Se mantiene en monitoreo y cualquier novedad será informada oportunamente

INVESTIGATING 26 days ago - at 04/06/2026 09:03PM

Se valida aumento de rechazos para Banco Popular, el procesador indica que la entidad se encuentra realizando validaciones internas sobre su infraestructura.

Cualquier novedad sobre el restablecimiento del servicio será informada de inmediato.

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