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Outage in Kushki

Intermitencia Transfer Processor ACH/PSE (CO) - Banco Popular

Resolved Minor
April 12, 2026 - Started 20 days ago - Lasted about 7 hours
Official incident page

Incident Report

Se observa aumento de rechazos por “NOT_AUTHORIZED” con el emisor, se procede con el escalamiento respectivo. Se mantiene en monitoreo y pendiente a la respuesta del procesador.
Components affected
Kushki ACH (CO)

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RESOLVED 20 days ago - at 04/12/2026 07:33PM

Se observa estabilidad con el emisor acorde al histórico, por lo que se da por cerrado el incidente. Se mantiene en monitoreo.

INVESTIGATING 20 days ago - at 04/12/2026 01:11PM

Se observa aumento de rechazos por “NOT_AUTHORIZED” con el emisor, se procede con el escalamiento respectivo. Se mantiene en monitoreo y pendiente a la respuesta del procesador.

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