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Outage in Kushki

Intermitencia Transfer Processor ETPay (CL) - Banco BCI

Resolved Minor
April 18, 2026 - Started 14 days ago - Lasted about 1 hour
Official incident page

Incident Report

Se observan aumento de rechazos por “Transaccion rechazada por el banco. ” para el emisor, se ha escalado con el procesado. Adicional, se mantiene en monitoreo y cualquier novedad se estará informando.
Components affected
Kushki ETPay (CH)

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RESOLVED 14 days ago - at 04/18/2026 01:35PM

Se ha mantenido en monitoreo y se recibe confirmación de estabilidad por parte de ETPay para el Banco BCI (CL). Adicionalmente los monitores relacionados a la intermitencia se encuentran estables, razón por la cual se procede con el cierre del presente caso.

INVESTIGATING 14 days ago - at 04/18/2026 12:47PM

Se observan aumento de rechazos por “Transaccion rechazada por el banco. ” para el emisor, se ha escalado con el procesado. Adicional, se mantiene en monitoreo y cualquier novedad se estará informando.

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