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Outage in Kushki

Intermitencia Transfer Processor ACH/PSE (CO) - Banco Caja Social

Resolved Minor
April 19, 2026 - Started 13 days ago - Lasted about 1 hour
Official incident page

Incident Report

Se evidencia aumento de rechazos por NOT_AUTHORIZED. Se procedió a escalar con el procesador, se mantiene en monitoreo.
Components affected
Kushki ACH (CO)

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RESOLVED 13 days ago - at 04/19/2026 05:20PM

Se ha mantenido en monitoreo y evidencia estabilidad. Adicionalmente los monitores relacionados a la intermitencia se encuentran estables, razón por la cual se procede con el cierre del presente caso.

INVESTIGATING 13 days ago - at 04/19/2026 04:43PM

Se evidencia aumento de rechazos por NOT_AUTHORIZED. Se procedió a escalar con el procesador, se mantiene en monitoreo.

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