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Outage in Kushki

Intermitencia Card Processor Kushki ACQ (MX) - BANCO AZTECA S.A.

Resolved Minor
April 21, 2026 - Started 10 days ago - Lasted about 1 hour
Official incident page

Incident Report

Se evidencia un incremento de rechazos para el emisor por el causal “Issuer or switch is inoperative.” El procesador comenta que el emisor ya se encuentra validando la situación. Se mantiene en monitoreo.

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Latest Updates ( sorted recent to last )
RESOLVED 10 days ago - at 04/22/2026 04:27AM

Se evidencia estabilidad con el emisor para ambos procesadores. El procesador comenta que el emisor ha normalizado su servicio desde las 22:43 p.m. Se mantiene estable y en monitoreo, por lo que se da por cerrado el incidente.

MONITORING 10 days ago - at 04/22/2026 03:51AM

Se evidencia un incremento de rechazos para el emisor por el causal “Issuer or switch is inoperative.” El procesador comenta que el emisor ya se encuentra validando la situación. Se mantiene en monitoreo.

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