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Outage in Kushki

Intermitencia Card Processor Kushki ACQ (MX) - BANORTE

Resolved Minor
May 25, 2026 - Started 1 day ago - Lasted about 4 hours
Official incident page

Incident Report

Se observa un incremento de rechazos por el causal “Reserved for private use or Bad Track Data” con el emisor. Se ha escalado el caso al procesador para validación. Se mantiene en monitoreo.

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Latest Updates ( sorted recent to last )
RESOLVED 1 day ago - at 05/25/2026 11:49AM

Se evidencia estabilidad para el emisor acorde al histórico, El procesador ha confirmado estabilidad en los servicios del emisor por lo que se da por finalizado el incidente. Se mantiene en monitoreo.

INVESTIGATING 1 day ago - at 05/25/2026 08:10AM

Se observa un incremento de rechazos por el causal “Reserved for private use or Bad Track Data” con el emisor. Se ha escalado el caso al procesador para validación. Se mantiene en monitoreo.

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