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Outage in Kushki

Intermitencia Card Processor Kushki ACQ (MX) - COMPARTAMOS

Resolved Minor
May 25, 2026 - Started 1 day ago - Lasted about 2 hours
Official incident page

Incident Report

Se evidencia una Tasa de Aprobación del 0.0% para el emisor, con un incremento de rechazos por el causal “Reserved for private use or Unable to authorize.” Se ha escalado el caso al procesador quien ha comentado que se tiene un evento en estos momentos con el emisor, ya se reportó y está en atención. Se mantiene en monitoreo.

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RESOLVED 1 day ago - at 05/25/2026 02:21PM

Se observa estabilidad con el emisor. Por ello, se da por cerrada la novedad.

MONITORING 1 day ago - at 05/25/2026 12:40PM

Se evidencia una Tasa de Aprobación del 0.0% para el emisor, con un incremento de rechazos por el causal “Reserved for private use or Unable to authorize.”
Se ha escalado el caso al procesador quien ha comentado que se tiene un evento en estos momentos con el emisor, ya se reportó y está en atención. Se mantiene en monitoreo.

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