Outage in Kustom
Limited Support Access
Resolved MajorIncident Report
Our service provider is currently experiencing issues impacting our support functions.
Affected channels are:
- Phone
- Chat
- Email
You can still email us and can expect an answer, if you are trying to chat or call us we ask that you try again later.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 month ago - at 03/16/2026 05:59PM
This incident has been resolved.
MONITORING
about 1 month ago - at 03/16/2026 05:10PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
about 1 month ago - at 03/16/2026 03:59PM
We are continuing to work on a fix for this issue.
IDENTIFIED
about 1 month ago - at 03/16/2026 03:58PM
Our service provider is currently experiencing issues impacting our support functions.
Affected channels are:
- Phone
- Chat
- Email
You can still email us and can expect an answer, if you are trying to chat or call us we ask that you try again later.
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