Kustom status updated a few minutes ago
Kustom is working normally
This chart shows the number of user-reported issues for Kustom service health over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem.
See where users report Kustom is down. The map shows recent Kustom outages from around the world.
Kustom Outage MapIn the last 90 days, Kustom had 5 incidents (2 major outages and 3 minor incidents) with a median duration of 10 hours 25 minutes.
Incidents
Major Outages
Minor Incidents
Median Resolution
Check Kustom status history below. IsDown detects when Kustom is down, tracking both official outages and user-reported issues.
| Title | Started At | Duration |
|---|---|---|
|
We are currently experiencing technical issues with Microsoft login (SSO).
If you use Microsoft ...
|
Jan 12, 2026 at 08:22 AM UTC
|
4 days |
|
We are currently experiencing issues with our support tool. You may temporarily have difficulty r...
|
Jan 05, 2026 at 02:42 PM UTC
|
33 minutes |
|
Between 14:47 and 15:08 CET, the Checkout API in Playground experienced intermittent issues. As a...
|
Dec 08, 2025 at 01:30 AM UTC
|
about 13 hours |
|
Order management experienced partial outage following database upgrade between 05:48 AM - 05:54 AM.
|
Nov 20, 2025 at 04:30 AM UTC
|
about 10 hours |
|
We are currently experiencing issues with our support tool. You may temporarily have difficulty r...
|
Nov 19, 2025 at 04:48 PM UTC
|
about 1 hour |
|
Partial outage of Order Management between 14.35 and 14.42 CEST.
|
Oct 22, 2025 at 12:57 PM UTC
|
about 2 hours |
|
A widespread outage affecting major global service providers is currently causing partial disrupt...
|
Oct 20, 2025 at 10:12 AM UTC
|
about 22 hours |
|
Resolved - Between 11:17-11:35 and 15.36-15.42, Order management operations through the portal an...
|
Oct 09, 2025 at 09:00 AM UTC
|
about 1 hour |
|
We are currently observing issues affecting Klarna purchases. The situation are related to Klarna...
|
Sep 30, 2025 at 10:38 AM UTC
|
39 minutes |
|
The Verify NIN shopper verification flow experienced performance degradation impacting verificati...
|
Sep 24, 2025 at 10:00 PM UTC
|
about 13 hours |
Check if any Kustom component is down. View the current status of 7 services and regions.
| Component | Status | Details |
|---|---|---|
| Checkout status | OK | View details |
| Klarna Payments - Europe status | OK | View details |
| Kustom Portal status | OK | View details |
| Kustom Support status | OK | View details |
| Order Management status | OK | View details |
| Settlements status | OK | View details |
| Stripe API status | OK | View details |
IsDown has monitored Kustom continuously since December 2025.
We monitor Kustom's official status page across 7 components. IsDown interprets Kustom statuses (operational, degraded performance, partial outage, and major outage) to deliver precise health metrics and filter alerts by the components you actually use.
To check if Kustom is down, IsDown combines official status data with user reports for early detection. Vendors often delay acknowledging problems, so user reports help us alert you before the official announcement.
Engineering and operations teams rely on IsDown to track Kustom status and receive verified outage alerts through Slack, Teams, PagerDuty, or 20+ other integrations.
IsDown checks Kustom's status page every few minutes, across all 7 components. We combine official status data with user reports to detect when Kustom is down, often before the vendor announces it.
When Kustom status changes, IsDown sends alerts to your preferred channels. Filter by severity to skip noise and focus on outages that affect your business.
IsDown checks Kustom official status page for major/minor outages or downtimes. A major outage is when Kustom experiences a critical issue that severely affects one or more services/regions. A minor incident is when Kustom experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a Kustom outage, we send you an alert and update your dashboard and status page.
Kustom and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.
IsDown collects all information from the outages published in Kustom status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Kustom publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors Kustom and all their 7 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
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IsDown checks the status of over 5,850+ services every few minutes. We aggregate official status information and normalize it, plus collect crowdsourced reports for early outage detection.
When we detect an incident or status change, you receive an alert immediately. Customize notifications by service, component, or severity to avoid alert fatigue.
View all your services in a unified dashboard or public or private status page. Send alerts to Slack, Teams, PagerDuty, Datadog, and 20+ other tools your team already uses.
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Looking for Kustom outage alerts like Downdetector? IsDown monitors Kustom's official status page for verified incident data, not just user reports. Know exactly when Kustom is down, which components are affected, and when service health is restored. Here's why official Kustom status monitoring beats crowdsourced detection:
| Features | IsDown | Downdetector |
|---|---|---|
| Official Kustom status page monitoring. Know when Kustom is down with real time incident details. | ||
| Monitor 5,850+ services including Kustom in a single dashboard. | ||
| Instant Kustom outage alerts sent to Slack, Teams, PagerDuty, and more. | ||
| Combined monitoring: Kustom official status plus user reports for early outage detection. | ||
| Maintenance feed for Kustom | ||
| Granular alerts filtering by Kustom components and regions. |
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Kustom isn't down. You can check Kustom status and incident details on the top of the page. IsDown continuously monitors Kustom official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Kustom is currently operational. You can check Kustom status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Kustom being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Kustom official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Kustom last outage was on January 12, 2026 with the title "Issues with Microsoft login (SSO)"
IsDown has tracked 13 Kustom incidents since December 2025.
Check the Kustom status at the top of this page. IsDown combines official status page data with user reports to show whether Kustom is down for everyone or if the issue is on your end.
IsDown monitors 7 Kustom components in real-time, tracking the official status page for outages, degraded performance, and scheduled maintenance.
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Kustom and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if Kustom is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Kustom's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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