Outage in Kustom
Klarna Part-Capture Degradation
Resolved MajorIncident Report
We’re currently investigating an issue that occurs when capturing the remaining authorized amount on Klarna orders.
Components affected
Kustom Order ManagementTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
3 days ago - at 05/26/2026 01:16PM
This incident has been resolved.
Any failed captures during the downtime can now be safely retried.
IDENTIFIED
3 days ago - at 05/26/2026 11:16AM
We’re currently investigating an issue that occurs when capturing the remaining authorized amount on Klarna orders that has already been partially captured. Full captures are not impacted.
IDENTIFIED
3 days ago - at 05/26/2026 11:07AM
We are continuing to work on a fix for this issue.
IDENTIFIED
3 days ago - at 05/26/2026 11:06AM
We’re currently investigating an issue that occurs when capturing the remaining authorized amount on Klarna orders.
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