Outage in Kustom
Subscription Tokens – Degraded Service
Resolved MinorIncident Report
We are currently investigating an issue affecting subscription tokens. Some subscriptions may be failing to process as expected. Our team is actively looking into the root cause.
We will provide an update as soon as we have more information.
Components affected
Kustom CheckoutTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
11 days ago - at 04/08/2026 01:46PM
This incident has been resolved. Subscription tokens are now processing as expected. No further action is required on your end.
We apologise for the disruption this may have caused and thank you for your patience.
INVESTIGATING
11 days ago - at 04/08/2026 01:33PM
We are currently investigating an issue affecting subscription tokens. Some subscriptions may be failing to process as expected. Our team is actively looking into the root cause.
We will provide an update as soon as we have more information.
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