Outage in Laserfiche
[US] - Some customers may see an HTTP 403 error when browsing the repository using Public Portal
Resolved MajorIncident Report
Summary AI Generated
A major incident affecting Laserfiche's Public Portal caused some customers to receive HTTP 403 errors when attempting to browse their repositories. The issue lasted approximately 2.3 hours before a mitigation was applied and the incident was resolved.
We are investigating an issue where some users may encounter an HTTP 403 error when going to Public Portal to view the repository.
Components affected
Laserfiche Public PortalTrusted by 1,000+ teams
The Status Page Aggregator with Early Outage Detection
Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.
Latest Updates ( sorted recent to last )
RESOLVED
about 2 hours ago - at 09/04/2026 04:29PM
The issue has been resolved.
MONITORING
about 4 hours ago - at 09/04/2026 03:08PM
A mitigation step has been performed and we are monitoring the results.
INVESTIGATING
about 5 hours ago - at 09/04/2026 02:15PM
We are investigating an issue where some users may encounter an HTTP 403 error when going to Public Portal to view the repository.
Latest Laserfiche outages
Slow Performance for Some Repositories - 2 days ago
[US] - Users may experience intermittent performance issues navigating Laserfiche Cloud Process Automation sites - about 1 month ago
Forms Lookups and Workflow Outage - about 1 month ago
The Status Page Aggregator with Early Outage Detection
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6320 services available
Integrations with
