Outage in LastPass

LastPass Account - Users are experiencing login issues and slowness.

Resolved Minor
June 06, 2024 - Started 12 days ago - Lasted 7 days
Official incident page

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Outage Details

We are actively investigating reports that customers may be experiencing issues with account log in and slowness. Users may get time out errors upon login. Our engineers are working to resolve the issue and will provide another update shortly.
Latest Updates ( sorted recent to last )
RESOLVED 5 days ago - at 06/13/2024 04:31PM

We have confirmed that the issue has been resolved completely and all systems are 100% operational at this time. We have conducted an internal investigation of this issue and have performed remediation actions and future preventative measures to help prevent future recurrence, which you can find on our status page page by selecting this incident. If you would like any additional information or are having any issues, please contact our support team at https://support.lastpass.com/s/contact-us

MONITORING 11 days ago - at 06/07/2024 07:16PM

LastPass performance continues to be stable and fully operational. We will continue to actively monitor the service throughout the weekend before setting this incident to 'resolved' status

MONITORING 11 days ago - at 06/07/2024 04:37PM

LastPass performance continues to be stable and fully operational. We will continue to actively monitoring the service throughout the weekend before setting this incident to 'resolved' status"

MONITORING 11 days ago - at 06/07/2024 01:19AM

Performance is returning to normal levels and we are continuing to monitor systems on our end.

IDENTIFIED 11 days ago - at 06/07/2024 01:18AM

We are continuing to work on a fix for this issue.

MONITORING 11 days ago - at 06/07/2024 01:17AM

Performance is returning to normal levels and we are continuing to monitor systems on our end.

MONITORING 11 days ago - at 06/07/2024 12:47AM

Performance is returning to normal levels and we are continuing to monitor systems on our end.

IDENTIFIED 11 days ago - at 06/07/2024 12:34AM

Our engineers have identified that an update to our chrome browser extension earlier today inadvertently caused load issues on our backend infrastructure. We are working hard to address the issue and are actively working towards a resolution.

IDENTIFIED 11 days ago - at 06/07/2024 12:03AM

Our engineers have identified that an update to our chrome browser extension earlier today inadvertently caused load issues on our backend infrastructure. We are working hard to address the issue and are actively working towards a resolution.

IDENTIFIED 12 days ago - at 06/06/2024 11:29PM

Our engineers have identified that an update to our chrome browser extension earlier today inadvertently caused load issues on our backend infrastructure. We are working hard to address the issue and are actively working towards a resolution.

IDENTIFIED 12 days ago - at 06/06/2024 10:56PM

Our engineers have identified that an update to our chrome browser extension earlier today inadvertently caused load issues on our backend infrastructure. We are working hard to address the issue and are actively working towards a resolution.

IDENTIFIED 12 days ago - at 06/06/2024 10:25PM

Our engineers have identified that an update to our chrome browser extension earlier today inadvertently caused load issues on our backend infrastructure. We are working hard to address the issue and are actively working towards a resolution.

IDENTIFIED 12 days ago - at 06/06/2024 10:17PM

We are continuing to work on a fix for this issue.

IDENTIFIED 12 days ago - at 06/06/2024 09:38PM

We are continuing to work on a fix for this issue.

IDENTIFIED 12 days ago - at 06/06/2024 09:00PM

We are continuing to work on a fix for this issue.

IDENTIFIED 12 days ago - at 06/06/2024 08:31PM

We are continuing to work on a fix for this issue.

IDENTIFIED 12 days ago - at 06/06/2024 07:33PM

We are continuing to work on a fix for this issue.

IDENTIFIED 12 days ago - at 06/06/2024 07:02PM

We are continuing to work on a fix for this issue.

IDENTIFIED 12 days ago - at 06/06/2024 06:28PM

We are continuing to work on a fix for this issue.

IDENTIFIED 12 days ago - at 06/06/2024 06:19PM

We are continuing to work on a fix for this issue.

IDENTIFIED 12 days ago - at 06/06/2024 06:17PM

We are continuing to work on a fix for this issue.

IDENTIFIED 12 days ago - at 06/06/2024 06:06PM

Our engineers believe to have identified the issue and are now actively working towards a resolution.

We will provide another update shortly.

INVESTIGATING 12 days ago - at 06/06/2024 05:33PM

We are continuing to investigate this issue.

INVESTIGATING 12 days ago - at 06/06/2024 05:00PM

We are actively investigating reports that customers may be experiencing issues with account log in and slowness. Users may get time out errors upon login.

Our engineers are working to resolve the issue and will provide another update shortly.

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