Outage in Later

[Issue]- Instagram and Facebook connections are unable to be added or refreshed due to issues with the Instagram Graph API

Resolved Minor
September 13, 2023 - Started about 2 years ago - Lasted about 13 hours
Official incident page

Incident Report

Some Instagram and Facebook connections will be unable to be added or refreshed within Later due to an issue in the Instagram Graph API. Meta has acknowledged this and are actively working to resolve it. Later's team are currently monitoring for further information and will provide updates as they are made available.
Components affected
Later Image Processing

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Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 09/14/2023 05:41AM

[Resolved] The issue causing intermittent errors with Instagram and Facebook profile connections has now been resolved.

IDENTIFIED about 2 years ago - at 09/13/2023 11:46PM

[Identified] Meta's API's are currently experiencing minor disruptions that may impact adding and refreshing Instagram and Facebook profiles. Later's team are currently monitoring for further information and will provide updates as they are made available.

INVESTIGATING about 2 years ago - at 09/13/2023 04:42PM

Some Instagram and Facebook connections will be unable to be added or refreshed within Later due to an issue in the Instagram Graph API. Meta has acknowledged this and are actively working to resolve it.

Later's team are currently monitoring for further information and will provide updates as they are made available.

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