Outage in Later

LinkedIn content is failing to publish, LinkedIn connections are unable to be refreshed

Resolved Major
September 16, 2024 - Started about 2 months ago - Lasted about 10 hours
Official incident page

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Outage Details

As of approximately 12:00am PST on September 16th, content scheduled to LinkedIn has been stuck in a publishing state and not been successfully published to the platform. Any existing LinkedIn connections requiring a refresh or new LinkedIn pages attempting to be added to Later during this time are failing to successfully connect as well. Our Engineering Teams are aware of and investigating this issue. More information will be shared here as made available.
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 09/16/2024 10:56PM

This issue has been fully resolved! Our team identified an issue with the Linkedin API that was preventing posts from publishing. A fix was deployed - and Linkedin posts should be publishing as normal.

Thanks for your patience during this process.

MONITORING about 2 months ago - at 09/16/2024 09:25PM

A fix for this issue has been deployed, and our teams are currently monitoring LinkedIn post publishing.

We appreciate your patience and will provide an update once we have confirmed this is fully fixed!

IDENTIFIED about 2 months ago - at 09/16/2024 08:08PM

The cause of this issue has been identified and our teams are currently developing a fix to restored expected functionality for LinkedIn publishing as well as the ability to refresh existing connections and adding new LinkedIn pages to Later.

Thank you for your continued patience while we work to get this issue resolved.

INVESTIGATING about 2 months ago - at 09/16/2024 01:23PM

As of approximately 12:00am PST on September 16th, content scheduled to LinkedIn has been stuck in a publishing state and not been successfully published to the platform. Any existing LinkedIn connections requiring a refresh or new LinkedIn pages attempting to be added to Later during this time are failing to successfully connect as well.

Our Engineering Teams are aware of and investigating this issue. More information will be shared here as made available.

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