Outage in Latitude.sh

Increased error rate for deployments

Resolved Major

May 08, 2025 - Started 12 months ago - Lasted about 1 hour
Official incident page

Incident Report

We are currently investigating an increased error rate impacting deployments, reinstalls, and private VLAN assignments. Our team is actively working to identify the root cause and implement the necessary fixes. We will share updates as more information becomes available.

Components affected

Latitude.sh MIA2 Latitude.sh BGT Latitude.sh CHI Latitude.sh LON Latitude.sh FRA Latitude.sh SAO2 Latitude.sh ASH Latitude.sh LAX Latitude.sh BUE Latitude.sh DAL Latitude.sh SAN3 Latitude.sh MEX2 Latitude.sh TYO3 Latitude.sh NYC Latitude.sh SYD Latitude.sh SAO Latitude.sh SP1 Latitude.sh Automation Tool

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Latest Updates ( sorted recent to last )

RESOLVED 12 months ago - at 05/08/2025 10:20PM

This incident has been resolved.

MONITORING 12 months ago - at 05/08/2025 09:48PM

The issue has been identified and a fix has been implemented. We're currently monitoring the results.

INVESTIGATING 12 months ago - at 05/08/2025 09:21PM

We are continuing to investigate this issue.

INVESTIGATING 12 months ago - at 05/08/2025 08:55PM

We are currently investigating an increased error rate impacting deployments, reinstalls, and private VLAN assignments.

Our team is actively working to identify the root cause and implement the necessary fixes. We will share updates as more information becomes available.

Latest Latitude.sh outages

Cloud Gateway Connectivity Issues - Dallas - 26 days ago

Increased error rate on provisioning actions and VMs - about 1 month ago

Increased error rate for provisinings - about 1 month ago

Network Connectivity Issues - SAO1 - about 1 month ago

Increased error rate for deployments and Dallas connectivity - about 2 months ago

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