Outage in Latitude.sh

Connection Instability at Tokyo and Singapore regions

Resolved Minor
July 16, 2025 - Started 1 day ago - Lasted about 9 hours
Official incident page

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Outage Details

We are currently experiencing intermittent connection issues affecting the Tokyo and Singapore regions. Our team is actively investigating the situation and working to solve the issue as quickly as possible. We apologize for any inconvenience and will provide updates as more information becomes available.
Components affected
Latitude.sh TYO3
Latest Updates ( sorted recent to last )
RESOLVED about 15 hours ago - at 07/16/2025 08:39PM

This incident has been resolved.

MONITORING about 23 hours ago - at 07/16/2025 01:17PM

After a review, a change has been applied, and the traffic in both regions has been restored.

The issue has happened due to intermittencies in one of our Asia providers.

INVESTIGATING about 24 hours ago - at 07/16/2025 12:10PM

We are continuing to investigate this issue.

INVESTIGATING 1 day ago - at 07/16/2025 12:08PM

We are currently experiencing intermittent connection issues affecting the Tokyo and Singapore regions.

Our team is actively investigating the situation and working to solve the issue as quickly as possible.

We apologize for any inconvenience and will provide updates as more information becomes available.

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Incident with Support Center - about 2 months ago

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