Outage in Latitude.sh

Connection Instability in São Paulo region

Resolved Minor
August 21, 2025 - Started 8 days ago - Lasted about 4 hours
Official incident page

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Outage Details

We are currently experiencing intermittent connection issues affecting the São Paulo region. Our team is actively investigating the situation and working to address the issue as quickly as possible. We apologize for any inconvenience and will provide updates as more information becomes available.
Components affected
Latitude.sh SAO2 Latitude.sh SP1 Latitude.sh SAO
Latest Updates ( sorted recent to last )
RESOLVED 8 days ago - at 08/21/2025 06:03PM

No further actions were taken.

The issue has not happened again since the last interaction.

MONITORING 8 days ago - at 08/21/2025 03:10PM

A routing issue on PTT-IX.br was identified.

A fix has been implemented by our Network team, and the connections are stable again.

We will keep monitoring for the next hours.

INVESTIGATING 8 days ago - at 08/21/2025 02:33PM

We are currently experiencing intermittent connection issues affecting the São Paulo region.

Our team is actively investigating the situation and working to address the issue as quickly as possible.

We apologize for any inconvenience and will provide updates as more information becomes available.

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