Outage in Latitude.sh

Connection Instability in São Paulo region

Resolved Minor

August 21, 2025 - Started 8 months ago - Lasted about 4 hours
Official incident page

Incident Report

We are currently experiencing intermittent connection issues affecting the São Paulo region. Our team is actively investigating the situation and working to address the issue as quickly as possible. We apologize for any inconvenience and will provide updates as more information becomes available.

Components affected

Latitude.sh SAO2 Latitude.sh SP1 Latitude.sh SAO

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Latest Updates ( sorted recent to last )

RESOLVED 8 months ago - at 08/21/2025 06:03PM

No further actions were taken.

The issue has not happened again since the last interaction.

MONITORING 8 months ago - at 08/21/2025 03:10PM

A routing issue on PTT-IX.br was identified.

A fix has been implemented by our Network team, and the connections are stable again.

We will keep monitoring for the next hours.

INVESTIGATING 8 months ago - at 08/21/2025 02:33PM

We are currently experiencing intermittent connection issues affecting the São Paulo region.

Our team is actively investigating the situation and working to address the issue as quickly as possible.

We apologize for any inconvenience and will provide updates as more information becomes available.

Latest Latitude.sh outages

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Network Connectivity Issues - SAO1 - about 1 month ago

Increased error rate for deployments and Dallas connectivity - about 2 months ago

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