Increased error rate for deployments with Ubuntu 24.04

This incident has been resolved.

This incident has been resolved.

The issue affecting Ubuntu 24.04 deployments has been fully mitigated, and all regions are now operating normally.

Deployments and reinstallations are functioning as expected across all locations.

Thank you for your patience.

We are continuing to work on a fix for this issue.

The issue affecting Ubuntu 24.04 deployments has been resolved in the majority of regions.

At this time, deployment issues persist only in the ASH (Ashburn) and CHI (Chicago) regions. All other regions are operating normally.

Our team continues to work on a fix to fully restore Ubuntu 24.04 deployments in the remaining affected regions.

Further updates will be provided as progress is made.

We are continuing to work on a fix for this issue.

We have identified the root cause of the issue as an instability on Canonical’s side affecting Ubuntu 24.04 images.

This problem impacts new deployments and reinstallations only. Existing servers already running Ubuntu 24.04 are not affected.

Our team is monitoring the situation and working on restoring normal deployment operations for Ubuntu 24.04 across the affected regions.

As a temporary workaround, we recommend deploying an alternative OS until the issue is fully resolved.

Further updates will be shared as more information becomes available.

We are investigating an increased error rate affecting deployments with Ubuntu 24.04.

This issue only affects new deployments and reinstallations of existing servers. During the incident, if possible, prefer deploying any other OS over Ubuntu 24.04.

We are working to address this issue as soon as possible and will provide updates as we learn more and implement the necessary fixes.