Outage in Lattice

Errors selecting Employees in Compensation Cycle Setup

Resolved Minor
July 16, 2025 - Started 3 days ago - Lasted about 2 hours
Official incident page

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Outage Details

Compensation product: admins are receiving an error when selecting all employees in Step 3 (Employees) of Compensation Cycle setup. Lattice team is investigating.
Components affected
Lattice Application
Latest Updates ( sorted recent to last )
RESOLVED 3 days ago - at 07/16/2025 08:00PM

This incident has been resolved.

IDENTIFIED 3 days ago - at 07/16/2025 07:32PM

Our team is continuing to work on a resolution.

IDENTIFIED 3 days ago - at 07/16/2025 06:27PM

Our team has confirmed that this error occurs only when taking bulk actions on Step 3 (Employees) of Compensation Cycle Setup.

We encourage users to utilize the "Upload Eligibility" option as an alternate method of setting employee participant status for the time being as we continue to work on a full resolution.

INVESTIGATING 3 days ago - at 07/16/2025 06:13PM

Compensation product: admins are receiving an error when selecting all employees in Step 3 (Employees) of Compensation Cycle setup. Lattice team is investigating.

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