Outage in Lattice
Issue with upstream provider
Resolved MajorIncident Report
Our upstream provider, Courier, is currently experiencing an issue which is affecting our ability to successfully redirect email links. Our Engineering Team are aware of this issue, and are actively investigating the effects of this downtime on our services.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
4 days ago - at 02/02/2026 10:29PM
Courier is reporting that a fix has been implemented and the issue has been resolved, and we are seeing the Lattice application redirect emails successfully. Our Engineering Team will continue to monitor the effects of this downtime on our services.
INVESTIGATING
4 days ago - at 02/02/2026 09:34PM
Our upstream provider, Courier, is currently experiencing an issue which is affecting our ability to successfully redirect email links. Our Engineering Team are aware of this issue, and are actively investigating the effects of this downtime on our services.
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