Outage in LaunchDarkly

Data Export is failing to export data to customers' warehouses

Resolved Minor
May 05, 2025 - Started about 1 month ago - Lasted 3 days
Official incident page

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Outage Details

Customers using Data Export may have received partial or no data since April 30. We are now tuning the number of max concurrent transfers to see if this will mitigate or resolve errors for data transfer, and we will continue to monitor this incident until resolution.
Components affected
LaunchDarkly Data Export
Latest Updates ( sorted recent to last )
RESOLVED 30 days ago - at 05/08/2025 06:46PM

Errors due to rate limiting have been resolved, and backfilling of data to customers' warehouses has been completed. Snowflake Data Export is fully operational again.

MONITORING about 1 month ago - at 05/07/2025 02:35PM

We are now seeing customers receive data through data export. However, errors due to rate limiting have not been fully resolved; instead, they are happening less frequently. We will continue to tune the parameters around max concurrent transfers, and we will continue to monitor as we work on an eventual fix for data export

IDENTIFIED about 1 month ago - at 05/05/2025 07:13PM

Customers using Snowflake Data Export may have received partial or no data since April 30. We are continuing to work with our export orchestration provider to resolve this issue. Once this issue is resolved, we will start work to backfill data, since we are still receiving data; only the ability to export said data is affected by this incident.

IDENTIFIED about 1 month ago - at 05/05/2025 06:36PM

Customers using Data Export may have received partial or no data since April 30. We are now tuning the number of max concurrent transfers to see if this will mitigate or resolve errors for data transfer, and we will continue to monitor this incident until resolution.

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