Outage in LaunchDarkly

Account Usage Charts for Server Side SDKs Degraded

Resolved Minor
August 06, 2025 - Started 5 days ago - Lasted about 6 hours
Official incident page

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Outage Details

We are investigating the issue with the Account Settings Usage Charts for server side SDKs under-reporting the connection counts for most customers since July 26.
Latest Updates ( sorted recent to last )
RESOLVED 5 days ago - at 08/06/2025 11:43PM

This incident has been resolved.

MONITORING 5 days ago - at 08/06/2025 10:30PM

We have implemented a fix for the Account Settings Usage Charts for server side SDKs under-reporting the connection counts and we are monitoring the results. Customers should start seeing new connection counts show up in the charts. We are unable to backfill the missing under-reported data from July 26 to Aug 5.

IDENTIFIED 5 days ago - at 08/06/2025 07:02PM

The issue with account usage charts for server side SDKs connection metrics has been identified and the fix is being implemented.

INVESTIGATING 5 days ago - at 08/06/2025 05:46PM

We are investigating the issue with the Account Settings Usage Charts for server side SDKs under-reporting the connection counts for most customers since July 26.

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