Outage in LaunchDarkly

Elevated TLS negotiation error rate for SDKs in streaming mode

Resolved Minor
August 11, 2025 - Started about 3 hours ago - Lasted about 1 hour
Official incident page

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Outage Details

We are investigating reports of TLS handshake errors from SDKs to our streaming service for small number of customers. Polling SDKs are not affected.
Latest Updates ( sorted recent to last )
RESOLVED about 2 hours ago - at 08/11/2025 07:51PM

The issue with TLS handshake errors from SDKs to our streaming service has been resolved.

MONITORING about 2 hours ago - at 08/11/2025 07:29PM

We are no longer experiencing elevated error rates. We are continuing to monitor the performance of our streaming service.

IDENTIFIED about 3 hours ago - at 08/11/2025 07:00PM

We have identified the issue with the TLS handshake errors from SDKs for small number of customers. We have reverted the change and expect elevated error rates intermittently while the change is rolled out.

INVESTIGATING about 3 hours ago - at 08/11/2025 06:25PM

We are investigating reports of TLS handshake errors from SDKs to our streaming service for small number of customers. Polling SDKs are not affected.

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