Outage in LaunchDarkly

Customers on Foundation plans are unable to invite new members

Resolved Minor

September 19, 2025 - Started 7 months ago - Lasted about 4 hours
Official incident page

Incident Report

All customers on Foundation plans are experiencing issues inviting new members via the LaunchDarkly UI. As a workaround, these customers can navigate to https://app.launchdarkly.com/projects/default/onboarding to invite members using the onboarding page. We are investigating a fix and will provide updates as they become available.

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Latest Updates ( sorted recent to last )

RESOLVED 7 months ago - at 09/19/2025 03:04PM

This incident has been resolved.

MONITORING 7 months ago - at 09/19/2025 02:34PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 7 months ago - at 09/19/2025 02:22PM

We are continuing to work on a fix for this issue.

IDENTIFIED 7 months ago - at 09/19/2025 01:03PM

We are continuing to work on a fix for this issue.

IDENTIFIED 7 months ago - at 09/19/2025 12:08PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 7 months ago - at 09/19/2025 10:50AM

All customers on Foundation plans are experiencing issues inviting new members via the LaunchDarkly UI.

As a workaround, these customers can navigate to https://app.launchdarkly.com/projects/default/onboarding to invite members using the onboarding page.

We are investigating a fix and will provide updates as they become available.

Latest LaunchDarkly outages

Delayed processing of Session Replay and Error data - 11 days ago

Experiment Data Missing for Some Experiment Iterations - about 1 month ago

Event processing delays - about 1 month ago

Observability Usage Reporting - about 1 month ago

Investigating Issues with LaunchDarkly Application and Authentication - about 2 months ago

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