Outage in LaunchDarkly

Self-serve legacy customers are unable to check out or modify plan

Resolved Minor
September 30, 2025 - Started 4 days ago - Lasted about 3 hours
Official incident page

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Outage Details

Customers on legacy plans (such as Starter, Professional) are unable to check out or modify the plan. We have identified a fix and will provide an update as soon as the fix is ready. Please contact Support if you need to make an immediate change to your plan.
Latest Updates ( sorted recent to last )
RESOLVED 4 days ago - at 09/30/2025 07:53PM

The issue with legacy self-serve check out has been resolved.

MONITORING 4 days ago - at 09/30/2025 06:44PM

The issue with legacy self-serve plans has been identified and a fix has been implemented. We are continuing to monitor the performance of impacted services. We will continue to update this page until it is resolved.

IDENTIFIED 4 days ago - at 09/30/2025 05:00PM

Customers on legacy plans (such as Starter, Professional) are unable to check out or modify the plan. We have identified a fix and will provide an update as soon as the fix is ready. Please contact Support if you need to make an immediate change to your plan.

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