Outage in LaunchGood
Elevated errors for donors using wallet payment methods
Resolved Minor
May 23, 2026 - Started 11 days ago
- Lasted about 3 hours
Incident Report
We are aware of an issue affecting donors who may be using wallet payment methods (Apple/GooglePay) and are actively investigating.
Components affected
LaunchGood Donation ProcessingTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
MONITORING
11 days ago - at 05/23/2026 01:39PM
We are continuing to monitor the fix and have confirmed recovery of systems. We will provide a final update once we confirm the issue is fully resolved.
MONITORING
11 days ago - at 05/23/2026 01:27PM
A fix has been deployed and we are monitoring the results. We will provide a final update once we confirm the issue is fully resolved.
IDENTIFIED
11 days ago - at 05/23/2026 01:15PM
We have identified the cause of the issue affecting wallet payments on mobile. Our team is working on a fix.
INVESTIGATING
11 days ago - at 05/23/2026 12:43PM
We are aware of an issue affecting donors who may be using wallet payment methods (Apple/GooglePay) and are actively investigating.
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