Outage in LaunchGood
Some recurring donations are not being charged after users update their card.
Resolved Minor
July 14, 2026 - Started 23 days ago
- Lasted 3 days
Incident Report
We have identified the cause of an issue affecting monthly donors. These donors were not being charged due to problems with their cards. However, upon updating their cards, they are still not being charged.
Our team has identified the issue and is working on a fix.
Components affected
LaunchGood Donation ProcessingTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
MONITORING
22 days ago - at 07/14/2026 07:57PM
A fix has been deployed and we are monitoring the results. We will provide a final update once we confirm the issue is fully resolved.
IDENTIFIED
22 days ago - at 07/14/2026 06:41PM
Our team is continuing to work on the fix.
IDENTIFIED
23 days ago - at 07/14/2026 05:52PM
We have identified the cause of an issue affecting monthly donors. These donors were not being charged due to problems with their cards. However, upon updating their cards, they are still not being charged.
Our team has identified the issue and is working on a fix.
Latest LaunchGood outages
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